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Commercial Awareness Compass

Behind the firewalls: The legal risks behind the Online Safety Act

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George Cornell

George is a solicitor in the Employment team at Wedlake Bell. He advises employers and HR professionals on a wide range of employment law matters, including day-to-day advisory work, policy development and risk management.

Published Thu, 16 Oct

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The UK’s Online Safety Act has officially come into force and with it, a sweeping overhaul of how digital platforms must operate. Tech companies are under pressure to redesign their systems and policies to comply, implementing mandatory age verification checks. Behind the political headlines lies a commercial and legal challenge that could expose platforms to multimillion-pound fines, reputational damage, and even criminal liability for senior executives.

This is a major shift not just in content moderation, but further about structural reform in how online platforms are built, managed and advised. With enforcement powers now in the hands of Ofcom, the room for error has all but disappeared.

What happens when technology moves faster than regulation? Can platforms ensure compliance without weakening user privacy? And how will lawyers need to navigate this growing tension?

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