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Commercial Awareness Compass

Is it time for delivery apps to rethink alcohol service?

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Henry Nelson Case

Henry is a 7 year qualified commercial lawyer with experience on a whole host of commercial contracts, having gained exposure to a diverse range of work through both working in-house and in private practice. Alongside working as lawyer, Henry also creates content on social media – where he strives to promote the importance of mental health and wellbeing in the workplace and challenges toxic corporate behaviours.

Published Thu, 28 May

A recent tragic passing has shone a light on the dangers of delivery apps serving alcohol. Campaigners are now demanding strict regulatory overhaul for platforms like Deliveroo and Uber Eats as they argue on-demand, home-delivered alcohol is enabling alcoholism and allowing addiction to stay hidden.

Currently, app operators are resisting calls to limit alcohol deliveries, arguing they are observing licensing laws. How will tighter licensing frameworks impact the financial viability of independent online merchants? Can data analytics identify addiction patterns without violating consumer privacy? And how do lawyers balance social pressure with profits?

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