News
BPP computer hitch delays LLB results
- 10th November 2009
Students at BPP law school bore the brunt of a computer hitch last week and had to wait a little longer than anticipated for their LLB results – allegedly because the computer system could not cope with demand.
To make matters worse, when students could finally access the system some found they could only access someone else’s results.
It is not the first time BPP’s computer system has suffered technical hitches – results in the summer months were delayed by three months because of problems.
BPP’s chief executive, Peter Crisp, is reported to have responded: “I want to make it absolutely clear that nobody had access to another student's results. This is impossible as we never list names, but instead use a unique student record numbering system (SRN) as part of our robust data protection procedures.
“On Friday afternoon we experienced a brief temporary systems problem on our VLE (Blackboard, which is hosted externally). This resulted in a short delay in publishing a full list of SRNs and results for the LLB. Results are always posted in a whole list format - those with access will see the full list of SRNs with the corresponding results - each student then looks up their own personal number and result.
“A small number of students contacted BPP to report this; the matter was dealt with immediately.”
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